The Positive Energy Workplace

Mastering Presence: How the IEP Method® Helps You Serve and Retain Your Clients

There’s a space that so many practitioners — coaches, consultants, therapists, facilitators, service professionals — are hungry for…

A space where they can talk about the real challenges of holding space for others.
The energetic drain. The boundary confusion. The subtle, often-invisible ways presence (or the lack of it) impacts every client outcome.

This past week, we created that space.

In our live webinar, IEP for Practitioners and Service Professionals: How to Authentically Serve and Keep Your Clients, we invited this community to take a closer look — not just at their technical skills, but at how they show up energetically to serve.

It’s a conversation many didn’t even realize they were missing.

View a quick clip kicking off the session:

 

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Why The Energy You Show up With Is the Service You Provide

What your clients are really paying for — and what happens when you’re not fully there.

The “quality of the container” we hold for each other determines how far we can go, how much trust we build, and the results we achieve together.

This is true in any relationship — personal and professional. But in service work especially — coaching, facilitation, consulting, healing, leadership, therapy, and more — the presence we bring to that container becomes everything

Your clients may think they are hiring you for your expertise, credentials, or methodologies. But what they’re actually paying for… is your presence

They’re paying for how safe, seen, and supported they feel with you.

They’re paying for how clearly and genuinely you hold space for them. 

They’re paying for how intentional and energetic and “clean” you are in your leadership — especially when things get messy.

They’re paying for the container you hold — and your ability to hold your own energy.


This is the difference between good work and great work. Between short-term results and deep, sustainable transformation.

And yet… energy and presence are often the last thing people think about when they are “doing their thing,” providing their services, or interacting with another human being.

 

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