The Positive Energy Workplace

If you are working with customers, hiring (and retaining) people, leading people, selling products or services, applying for a new job or promotion, enrolling people in an idea, or essentially wanting to influence anyone about anything — you are in "sales." (I don't think of it as "sales" — see video below — AND this is the quickest way to speak to this.)  

The thing about "sales" and "sales processes"— even the most excellent ones behind the most phenomenal services and products — is that our Intentions, Energy, and Presence (our "IEP") and how we show up in that conversation or process, will make or break our success in the "sale." 

Consider the last time you went to buy something, hire someone, or be led by someone— maybe the product you were considering was awesome, the potential hire looked great on paper, or the leader was masterful in their craft and even held a high-level role — but for some reason, it just didn't feel right. You didn't feel good with them. Something was off. 

It was likely their IEP — their Intentional Energetic Presence® and their Intentions, Energy, and Presence. Our IEP is like food coloring in water, it influences and "colors" everything we do, and it is present in every moment. It is the intangible quality that makes us want to follow people or run from them, trust them or feel super careful with them, buy from them or choose their competitor (who may not even have a better product). 

Why you maybe missing your mark in sales and leadership. (And why they won't tell you.)

There has been a lot in the media lately about "the Great Resignation" and people leaving the workforce to start their own companies or move to others.

Burnout, stress, overwhelm, feeling unseen, unappreciated, and not on purpose being some of the key reasons cited. This checks. In the conversations I'm having right now with clients and colleagues this topic is coming up again and again. In the work I'm doing with leaders and their teams right now, versions of this topic come up in our one-on-ones. Lots of people are looking to leave. Lots.

I had a meeting today with a team who'd asked me for some feedback. Our meeting was to discuss some of the core challenges they were having and how we might address. This is an awesome company, great group of people, doing good and important work, and all totally wiped out. Exhausted.

I once had a mentor whose grounding principle was "How you do one thing is how you do everything." When I heard it, it kind of landed. Not fully. Truthfully, I wrote it off to "personal development speak" and put it in my back pocket. But...I started to pay attention to where this might be true. I noticed how I addressed things (straight on or "avoidantly"), how I was with my time integrity, how I followed through on things, how I engaged with conflict, and how this rippled into every other area of my life. Years later, after coaching hundreds of private clients and teaching thousands, I can see this to be absolutely true -- maybe not the exact wording of it or 100% of the time -- but the absolute ramifications of it and the gift in paying attention to it for ourselves and those we lead.

I recently had a conversation with an executive team who wanted to work on ways to make their culture feel better right now. People are tired, they're trying to connect remotely and do their jobs while walking their dogs and managing their kids' Zoom rooms, workload is high, connection is low, and presence is extra tricky right now. This organization was particularly interested in exploring ways to build resiliency and create a healthy culture now in this new business environment.